Scrubs Leggings

At Delia Nursing Services, we strive to ensure customer satisfaction with every purchase. If for any reason you are not fully satisfied with your scrubs set, we are happy to offer a return and refund process under the following terms:

Eligibility for Returns

To be eligible for a return:

• The scrubs set must be returned within 30 days of purchase.
• The item must be unused, unwashed, and in its original packaging with all tags intact.
• Proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

Please note that the following items are non-returnable:

• Items that have been worn, washed, or altered.
• Items that have been personalized or customized.
• Sale or clearance items.

How to Return

• Contact Us: Please reach out to our customer service team at Agency@delianursingservices.com to initiate the return process.
• Return Instructions: Once your return request is approved, we will provide instructions on how to return the item, including the return address.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Inspection: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.

Refund Process

• If your return is approved, a refund will be issued to the original method of payment.
• Processing time for refunds may take 5-7 business days from the date we receive the returned item.
• Partial Refunds: If the item is returned in a used or damaged condition, a partial refund may be issued, depending on the circumstances.

Defective or Incorrect Items

If the scrubs set you received is defective or incorrect, please contact us immediately for assistance. We will cover the return shipping cost and provide a full refund or exchange for the correct item.

Exchanges

We do not offer direct exchanges. If you would like a different size, color, or style, please return the original item for a refund and place a new order for the desired item.

Shipping Information

• Processing Time: Orders are processed and shipped within 2-3 business days of receipt of payment.
• Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary depending on your location.
• Shipping Rates: Shipping fees are calculated at checkout based on the weight and destination of the order.
• Tracking Information: Once your order has been shipped, you will receive an email with tracking details to monitor the progress of your delivery.
• Shipping Address: Please ensure the shipping address provided at checkout is correct. Delia Nursing Services is not responsible for any delays or lost packages due to incorrect address information.

Contact Us

If you have any questions or need assistance with your return, refund, or shipping, please don’t hesitate to reach out:

• Email: Agency@delianursingservices.com
• Website: www.delianursingservices.ca

We appreciate your understanding and are committed to ensuring your satisfaction with your purchase.

At Delia Nursing Services, we strive to provide you with fast, reliable shipping for your orders. Below is important information regarding our shipping policies:

Processing Time

• Orders are typically processed and shipped within 2-3 business days of receiving payment.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

• We offer standard and expedited shipping options. Shipping times may vary depending on your location.
  • Standard Shipping: Typically takes 7-14 business days for delivery within Canada.
  • Expedited Shipping: Typically takes 5-7 business days for delivery within Canada.

Shipping Fees

• Shipping costs are calculated at checkout based on the weight and destination of your order.
• Free shipping may be available on select orders or promotions. Please check for details at checkout.

Tracking Your Order

• Once your order has been shipped, you will receive an email notification containing tracking information so you can monitor the status of your package.
• Please allow 24-48 hours for tracking information to update after the shipment has been sent.

Shipping Address

• Please ensure that the shipping address entered at checkout is correct. Delia Nursing Services is not responsible for delays or lost packages due to incorrect address information provided by the customer.

International Shipping

• Currently, we only ship within Canada. For international shipping inquiries, please contact us at Agency@delianursingservices.com.

Lost or Damaged Items

• In the rare case that your order is lost or damaged during transit, please contact our customer service team immediately at Agency@delianursingservices.com. We will assist you in resolving the issue promptly.

Contact Us

If you have any questions or need assistance regarding your shipping, feel free to reach out:

• Email: Agency@delianursingservices.com
• Website: www.delianursingservices.ca

We appreciate your business and are committed to providing you with the best possible service.